Place your order, then submit your photo, name, logo, or message through the Personalization Submission Form. You can also email your customization to orders@thejanshop.com with your order number as the subject.
If no photo, text, or design is submitted, you’ll receive one of Naïvia’s ready-made designs shown in the product images.
Turn a favorite memory, name, or message into a keepsake mug they can enjoy every day. Send 1–2 photos for printing on both sides, or up to 3 photos for a wraparound layout with images positioned around the mug.
Ceramic or bone china options
11 oz / 330 ml capacity
Approximate dimensions: 80 mm diameter × 95 mm height
Approximate print area: 20 × 8.5 cm
Multiple colors and styles available
Great for birthdays, weddings, anniversaries, Mother's Day, and team gifts
🧺 Care Instructions
Hand wash only. Do not use in the microwave or dishwasher to help preserve the print.
🚚 Processing & Delivery:
Processing: 1–3 business days
Delivery: 10–15 days
Some orders may take a few extra days due to customs checks in the destination country, which are outside our control.
Tracking is provided after shipment.
📬 Shipping Note: Please avoid using PO Box addresses. Kindly provide a physical address to ensure successful delivery.
